Unified View of Security Posture

Problem

In their customer conversations, Sales/SE and Customer Success teams are unable to accurately share information about the exact overall adoption. Purchase, Activation, Configuration, and best practices of features/services on their Palo Alto NGFWs (Next Gen Firewall) with their customers. Without a comprehensive view, it is difficult to identify the security gaps and communicate the importance and urgency of the exact improvements that need to be made. Also, when customers don’t adopt the valuable, differentiated features offered by a Palo Alto NGFW, it makes for a more difficult ‘renewal’ discussion and opens the door to lower-featured lower-priced firewall products.

A Network Security operator does not have a view into the value of security subscriptions and therefore they do not configure or follow best practices for the adoption of security features/services. This further adds to security gaps for hardening the security posture of their enterprise.

Use Cases

• Customers will be able to see the potential of existing and future security subscriptions across Palo Alto Networks.

• Customer base (Industry average shown in Visibility widgets)

• Customers should be able to quantifiably understand the value of threats prevented from sharing with their management

• Sales will be able to see the same view and have a conversation around value and future subscriptions with customers

• Customer Success will be able to see the health and best practice deployment of the existing subscription and recommend tighter protection policies if required