Phone: 317-361-9733

Email: soumyadash89@gmail.com

Senior Product and UX Designer based in California with 8+ years of experience building cybersecurity, AI tools, Search tools, and data visualizations across desktop and web.

Professional experience

Staff UX Designer, Lacework Feb 2023 - Sep 2023

• Information architecture: Redesigned the information architecture by introducing UI elements (pivot panels, data tables) to reduce usability issues, and increase the perceived satisfaction score by 50% which increased the product renewal rate by 16%

• AI Tools: Designed an AI tool experience to provide directed and actionable insights to help users investigate alerts, ask questions, and get recommendations leading to increased user engagement with a 72% user satisfaction score (CSAT)

• Platform: As part of the platform team, I added and revamped components in the design library. Proposed a 5-year vision and secured leadership investment for ML and AI-related projects

Senior Staff UX Designer, Palo Alto Networks Mar 2021 - Sep 2022

• App design: Conceptualized and designed a Desktop app for MacOS and Windows called Self Serve that proactively notifies users of issues requiring prompt attention and provides actionable insights helping reduce the number of IT tickets by 25%

• Data visualization / Dashboard: Designed a tool called the 'X-Ray Analyzer' that doubled the performance of workbooks and dashboards, making them faster and more efficient by applying best practices

Senior UX Designer, Tableau (Salesforce)                     Apr 2019 - Jan 2021

• Search: Conceptualized and designed a new content type called Lens to increase adoption for data analysts and curators resulting in a 30% increase in usage and engagement with the product using Natural Language Processing (NLP) leading to an increase in adoption of Ask Data by 20%

• Search: Launched synonym creation, auto-complete, suggestions, and filter chips for Ask Data resulting in a 14% improvement in average visit time. Created a framework for next-gen AI-driven search tools

UX Designer, Harvard Business School

Data visualization /Dashboard: Created foundational designs for a dashboard based on integrity and compliance systems focusing on corporate misconduct and fraud in collaboration with Professor Eugene Soltes

UX Designer, Hitachi Data Systems                                          Aug 2016 - Mar 2019

• Data visualization /Dashboard: Designed a dashboard and map-based data visualizations for predictive policing that helps police officers plan optimal patrolling routes and reducing crime by 20%

• Web app: Led the ideation, execution, and release of a video redaction tool that enables 15 police departments across the country to cut down video redaction time by half

Research Assistant, Indiana University                                   Aug 2014 - May 2016

Redesigned alerts and evaluated using eye tracking with physicians that prevented harmful drug-drug interactions by 90% (Awarded Honorable mention at CHI 2016)

Senior Systems Engineer, Infosys                                Aug 2010 - Jun 2014

Conceptualized and led the redesign of customer-facing banking modules like payment activity, fund transfer, and credit card activity. Strategized interactions and user flows.

Software Engineer, VMware                                 Mar 2010 - Jul 2014

Developed features to improve the experience of VI Client.

Education

Indiana University                                                                                         May 2016

Master of Science in Human-Computer Interaction (HCI) 

Manipal University                                                                                           Jul 2010

Bachelor of Science in Computer Science and Engineering

Awards/Events

Speaker at IXDA 2023 held in Zürich, Switzerland

Honorable mention at CHI 2016 for research on Drug-Drug interactions alerts

Skills